1. Calm Down:
Take a deep breath and calm yourself, as I had already repeatedly thrust myself into difficult situations because I did not hold back my anger, which led to my falling into a bitter conflict.
Calming down can help a lot in preventing conflicts, for example: Have you ever received an email and felt angry when you read it directly, which prompted you to respond in a bad and annoying way, and then you felt much better until you realized that your attack was the cause of a major conflict?
This happened a lot to me, and I was guilty in some cases; But when I acted smarter, I gave myself enough time to calm down before responding, and it usually led to much better results.
When a conflict does happen, do your best to keep your calm when trying to deal with the person you disagree with, and try to handle the conversation in a calm and responsible manner, as this helps a lot in solving the problem.
2. Communicate Clearly
I am a staunch advocate and supporter of the idea of clear communication in all aspects of life. Unfortunately, I seem to be in the minority who behave this way.
Many conflicts occur due to lack of clarity in communication, and this usually leads to someone misunderstanding of another person’s intentions and worsening the disagreement in a bad way; We are often tempted to take things personally; In reality, people rarely offend us on purpose, although we often interpret it this way. So by practicing clear communication, you can reduce conflicts, resolve them, and understand the other person better.
3. Practice Active Listening:
Active listening is achieved by focusing on what someone says, and paying full attention to it. Do not look at your phone when it sounds an alert, do not write an email when it talks to you, etc .; Rather, you should focus all of your attention on and understand what he says to you, as this is extremely important in resolving conflicts.
4. Think for Yourself
The ability to think about yourself and see yourself from another point of view will benefit you when you are faced with a conflict at work. Being able to do so and being honest about your role in the conflict is crucial to seeking a mutually satisfactory outcome; Unfortunately, there are quite a few people who do not give themselves the time to pause and consider their role in the conflict.
When you can look at the essence of things and know your role in the conflict, you have the ability to accept your role in it, and to tell the other party that you were part of the dispute between you. For example: You might make a mistake in something, so you share the following email: “I know that my behavior was not correct when I shared my thoughts with the rest of the team. So I apologize for what happened to me, and I am ready to solve the matter in a way that satisfies everyone.” This helps to go a long way on the road to finding a basis for reconciliation between team members and resolving the conflict with minimal damage.
5. Find a Solution to the Disputes:
Finally, working towards an outcome that everyone feels comfortable with is an incredibly effective way to resolve conflicts in the workplace.
Think about it: if you don’t actually resolve conflicts, bad feelings will always accompany you; Therefore, work on resolving conflicts so that everyone can continue working effectively and happily. When you reach a result in which everyone feels satisfied, the workplace becomes a comfortable place that everyone wants to be in always.
Conflict occurs in all areas of our relationship-based life, and each of us differs from the other in the way we deal with it. Therefore, it is normal for collisions and disagreements to occur from time to time. But when you are aware of some main methods of resolving disputes in the workplace and other areas of life, you develop some wonderful skills for living a healthy and fulfilling life.